Company Response Review Report Review
Good experience

Eric Submitted this review about Ship a Car Direct
Review made Live: 8/4/2015 9:50:00 PM
It was very straight-forward doing business with Ship A Car Direct. We connected with a representative a week before our move date, who told us that they should be able to find someone between 5-7 days. This date range scared us a little because it was cutting it very close to our departure date, and because we had been under the impression that we did not need any lead time (the user video on this topic had said the amount of lead time required was "none...if you give a day or two, that's fine, if you give a week, that's more than enough"). However, a very good carrier was found 4 days later, and everything went smoothly- for pick up and delivery- without any hassle. We appreciated the timely check-ins throughout the process as well as the systematic stream of helpful (emailed) information we received once the carrier was assigned. Under the same conditions (esp, relatively flexible schedule on our end), we would be happy to use Ship A Car as a car transport broker again.
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
448296-KZ
Quote or Order Cost:
$1425

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 8/10/2015 7:09:00 PM
Thanks for the positive review, Eric! Yes, unlike travel services, transport schedules are confirmed within a day or two of pick-up.