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Submitted this review about Ship a Car Direct Review made Live: 10/10/2015 10:31:00 PM
I had never shipped a car before and chose this company based on the reviews on consumeraffairs.com. I was very nervous because I have had a few bad experiences relying on online reviews, but didn't know what else to use to make a decision for something like this. I am extremely pleased with the service and overall experience. Matt was fabulous - he gave me a great rate when I told him my situation, explained the process, including the fact that the rate could make it harder to get my car on a truck, and was very responsive. My first contact was on a Tuesday. My car was picked up on Wednesday afternoon and delivered on Friday afternoon. I received a small rebate, but genuinely and wholeheartedly recommended Matt and Ship A Car Direct.
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
462747-VE
Quote or Order Cost:
$720
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 10/16/2015 5:56:00 PM
Thanks for the excellent review! Always happy to explain the process to a first-time shipper!
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