Lan Bui
Submitted this review about Ship a Car Direct Review made Live: 10/15/2015 8:10:00 AM
It took me almost a month to search for a reliable carrier to ship my lovely brand new car from Oregon to California. Since this is my 1st time transporting a car, I was worry about everything & didn't know who I should trust. Finally by reading customer reviews & rating from many websites, I decided leaving my car with Ship A Car Direct. Gaby, a customer service rep, helped me to clear all my fears & turned it to an excellent experience. She kept me posted everyday while looking to assign a carrier for me. Just a few days after signing an agreement, my car was assigned to Save-On Transport. Gaby sent me all information step by step to prepare for a pick up & made me feel that Ship A Car Direct was standing behind to protect me & to assure my car is safe during the trip. My car was picked up on time. The driver from Save-On Transport was wonderful. He updated me pretty often during the trip & delivered my car a day earlier in an excellent condition, no damage at all. I want to thank Ship A Car Direct, especially Gaby & Save-On Transport to build my trust in this service. I absolutely will recommend it to my family & friends.
Shipment Details
Origin State:
Oregon
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
462879-CS
Quote or Order Cost:
$575
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 10/16/2015 1:11:00 PM
Glad our good reviews were helpful! Thanks for helping a future shipper with your great comments!
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