Will Pitzer
Submitted this review about Ship a Car Direct Review made Live: 11/9/2015 6:38:00 PM
I had never shipped a car before so i was in the dark about how the whole process was going to work. Ship a Car Direct made it extremely easy. From the videos on the website to Tom always being available for a phone call it went pretty smoothly. The car was picked up a day later than the original estimate but they tell you from the get go that it's never an official pick up date, it's just their best guess because of the way the industry works. The truck that was coming to pick up the car had an issue and they had to delay a day. It arrived exactly a week later in AZ. I got a phone call from the truck driver telling me he was there and I expected to go out and have the truck sitting in the street with the car on it. Nope. The car was parked in the driveway with no damage or issues at all. Overall a great experience.
Shipment Details
Origin State:
Massachusetts
Pickup:
Late
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
462340-QK
Quote or Order Cost:
$1200
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 11/9/2015 7:57:00 PM
Glad to hear it was a great experience! Thanks for the five star feedback, Will!
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