Gregg
Submitted this review about Ship a Car Direct Review made Live: 11/17/2015 7:43:00 PM
After spending a few hours researching auto transport companies on the web, I quickly determined a majority of them have negative reputations and questionable business practices. As a result, I decided to check with the Better Business Bureau and identified 2 companies that had a positive rating. After speaking with both, I decided to use Ship A Car Direct based upon the fabulous customer service I received from Karen and the overall price for their services. Karen provided me with a clear explanation of their services and answered all my questions. She kept in contact with me while a suitable carrier was being identified and ultimately connected me with driver from LRB Transportation that was professional, courteous, and kept me well informed via phone calls and text messages during the entire cross country trip. My vehicle arrived on time and in great condition. Overall, my experience exceeded my expectations in every way!
Shipment Details
Origin State:
New Mexico
Pickup:
On Time
Destination State:
Ohio
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
470412-CZ
Quote or Order Cost:
$1025
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 11/20/2015 6:23:00 PM
Always happy to exceed expectations! Thank you for the amazing review, Gregg!
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