Rachel
Submitted this review about Ship a Car Direct Review made Live: 12/24/2015 7:51:00 AM
We had a great experience. The car was picked up on time (Wednesday) and they quoted me a drop-off of either Sunday or Monday. I flew from California to Kansas City and arrived on Sunday evening around 9:30pm. Upon turning on my phone after the flight, I had a message from my carrier. I called him back and he informed me that he could drop off at 1am or at 6am. Realizing that I was only 2 hours from the drop off destination, I told him that 1am was fine. I then asked what highway he was traveling on. In turned out that we were both coming in to the destination on I-70. He said that he was planning to stop at a rest area just outside of town for the night. We arrived about an hour after him and my car was already off the carrier, ready to go. After a quick inspection, I paid him and was on my way. It saved a day of travel to get the car and was so efficient! I'm so grateful for his flexibility and customer service!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Missouri
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
468244-VX
Quote or Order Cost:
$725
Car Condition
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 12/31/2015 5:19:00 PM
Glad to hear you had a great experience! Thanks for the awesome review, Rachel!
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