Company Response Review Report Review
Car transport from CT to TX

Elizabeth Clampett Submitted this review about Ship a Car Direct
Review made Live: 2/4/2016 6:10:00 PM
Overall, my experience with Ship-A-Car Direct was a good one. The only reason I gave 4 stars instead of 5 was because the car carrier did not arrive on the day he stated he would arrive, and did not call ahead to tell me he would not be coming. However, the car carrier did allow me to put a suitcase in the backseat of my car when he did arrive the following day. Otherwise, my car arrived within the specified number of days that I was told it would arrive. There was no damage, but my car did need a wash after it arrived (which is to be expected after driving for four days in an open carrier). Stefan at Ship-A-Car Direct was knowledgeable and friendly and easy to communicate with via e-mail and telephone. If I had to ship my car in the future, I would use this company again.
Shipment Details
Origin State:
Connecticut
Pickup:
Late
Destination State:
Connecticut
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
483510-GG
Quote or Order Cost:
$950

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 2/6/2016 2:18:00 AM
Thank you for the positive feedback, Elizabeth! Sorry your driver didn't hit his timing estimate, but glad it was a good experience otherwise.