Company Response Review Report Review
Very pleased

Ali Submitted this review about Ship a Car Direct
Review made Live: 2/26/2016 6:40:00 PM
I was very skeptical at first about shipping my car because I haven't before. The whole process seemed kind of "sketchy" because you're dealing with a broker and not the service itself. The only real issue I had was my first carrier the day before my car was supposed to be picked up cancelled on me. Which was frustrating. Ship a Car was able to find me a carrier the next morning for the same day — but they ended up not being able to come until the next day. Thankfully, I left a day for a buffer before my car left. Umbrella transport picked my car up on Tuesday and it arrived at my destination two days later, which was great. I think the promptness and my driver's communication (he called me a couple times as a warning to give me plenty of time to prepare for his arrival) made this service wonderful. I just wish that my car had been picked up on the day I put down because it did throw off my plans a bit. Other than that, I highly recommend.
Shipment Details
Origin State:
Colorado
Pickup:
Late
Destination State:
Ohio
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#488969-GY
Quote or Order Cost:
$725

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 2/26/2016 8:07:00 PM
Thanks for your feedback, Ali! You bring up a really good point: we can provide estimates but we can't guarantee exact dates. It's best to have a window of a few days of availability around your preferred date.