Stuart Sprague
Submitted this review about Ship a Car Direct Review made Live: 3/5/2016 4:58:00 AM
I found Ship a Car on line from a Google search, after reading their reviews and checking for complaints on BBB site we decided to proceed with them. This is the first time we ever attempted such a service. Communicating with them was very easy and straight forward, it took 2 days to identify a shipper and information sent about the shipper turned out to be very accurate. Because of a snow storm, the driver was delayed by a day, he communicated it to us via phone and went out of his way to conveniently pick up the car the following evening. He was extremely apologetic and even offered to discount his services. He delivered the car to a convenient place and time in the Bronx, NY. We decided because of his service, we turned down his offer to discount his rate. We would highly recommend this service and would not think twice about using them again.
Shipment Details
Origin State:
Illinois
Pickup:
Late
Destination State:
New York
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
489715-TX
Quote or Order Cost:
$600
Company Response Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 3/14/2016 10:36:00 PM
Happy to keep it easy for you! Thanks for the great recommendation, Stuart!
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