Company Response Review Report Review
There were no problem from pick-up to delivery... It's good

YOU Submitted this review about Ship a Car Direct
Review made Live: 3/15/2016 8:34:00 PM
There were no problem from pick-up to delivery,,, The service was good.

But, I want to more improve service process.
When I ordered and paid, I couldn't know when my car was pick-up and delivered by drivers.
They say it's just my role not company's role to contact shipping drivers and ask date and time.
I thought if the company let customers know the estimated delivery date, their satisfaction will be increased more.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
492053-GF
Quote or Order Cost:
$875

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 3/18/2016 12:31:00 AM
Glad it was problem-free! Thanks for your feedback!