Rick L
Submitted this review about Ship a Car Direct Review made Live: 5/18/2016 9:05:00 AM
There was a lot of confusion about my order and while my salesperson was pleasant to work with, it was difficult to get a hold of her and she was not timely in responding to my voicemails or email inquiries. When she was unavailable I could choose to be transferred to another customer service person. Again, they were also very nice but not helpful. All in all a much more stressful experience than it should have been although it turned out OK in the end.
Shipment Details
Origin State:
Oregon
Pickup:
On Time
Destination State:
New Jersey
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
503914
Quote or Order Cost:
$1000
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