Company Response Review Report Review
Long wait, higher price than quoted

MaryAnne Submitted this review about Ship a Car Direct
Review made Live: 11/30/2016 9:23:00 AM
It took much longer than expected for a carrier to be found, and the actual price was higher than quoted. The vehicle arrived in good condition, but overall this was not an easy or pleasant experience.
Shipment Details
Origin State:
New Jersey
Pickup:
Late
Destination State:
Colorado
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
536619
Quote or Order Cost:
$1000

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 12/1/2016 7:36:00 PM
MaryAnne, thank you for taking the time to let us know! Unfortunately in this industry, lead time doesn't help get a carrier secured sooner. The quote on the other hand, is always an estimate of what the final price may be to get your car moved. Certain times, availability, and other factors can always effect the price. Glad to hear that the rest of the shipment went smoothly!