Company Response Review Report Review
GA to CA

B Submitted this review about Ship a Car Direct
Review made Live: 2/20/2017 11:49:00 PM
The car company that I dealt with was wonderful to work with. Their rep was nice, responsive and they did a great job. Ship a car direct took almost a week to schedule my pickup and had the wrong drop off date. They did not inform me of what was going on and were a bit challenging to work with.
Shipment Details
Origin State:
Georgia
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
551827
Quote or Order Cost:
$1000

Car Condition
  • Vehicle was dirty
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 2/23/2017 4:33:00 PM
Sorry to hear you find communicating with us a bit challenging, we actually have our 24/7 support line when our reps are not working, like evenings and weekends. We don't guarantee dates and we always make sure customers are informed that's why we always recommend having a back up plan, but we are glad to hear that the rest of the shipment went smoothly. Thank you for your time!