Company Response Review Report Review
Painful

K C Submitted this review about Ship a Car Direct
Review made Live: 8/11/2017 10:37:00 AM
Got out car ok but process was somewhat painful with rude and pushy drivers. Also, they did not deliver door to door and we had to meet them 5 miles away when our complex security said it was ok to drive in. Overall experience was not pleasant and should have been better.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Maryland
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
589579
Quote or Order Cost:
$990

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 9/2/2017 1:50:00 AM
We are sorry to hear about the drivers attitude and he did not go into your complex even though security would allow him. The drivers don't normally go into places they feel might not be safe for the cars on an open carrier. We will discuss the rude behavior with the carrier. Thanks for sharing your feedback!