Prompt answers and availablity made me feel safe and assured.
Leon Nguyen
Submitted this review about Ship a Car Direct Review made Live: 8/22/2017 2:54:00 PM
ShipACarDirect is very personal yet professional. I'd like to say that most of the answers are on their FAQ page but since we're shipping a car that's worth not only in monetary value but also in convenience and freedom of mobility, we'd have the same exact questions on their FAQ page that we'd like a HUMAN to answer. The service at ShipACarDirect is that human touch to this whole process. They would send me reminders, reach out to carriers, answer my questions and hold my hand in every step of the way throughout this process. In my experience, the carrier assigned to me didn't properly fax my address to the final delivery truck, so my car was stated as delivered yet I haven't received the car. ShipACarDirect intervened and got a delivery ETA for me when my calls to the carrier didn't yield any results.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Virginia
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
586480
Quote or Order Cost:
$1400
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