Company Response Review Report Review
Dropped the ball

Anne Krupczynski Submitted this review about Ship a Car Direct
Review made Live: 8/29/2017 7:21:00 AM
I contracted this company to ship two cars from me they shipped the first car fine but the second car they never scheduled never picked up and just cancelled my order I would never never use this company again they don't reply to customers after they have your money thoroughly disappointed
Shipment Details
Origin:
Jacksonville, Florida 32207
Pickup:
On Time
Destination:
Willowbrook, Illinois 60527
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
597157
Quote or Order Cost:
$700

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 9/2/2017 1:59:00 AM
We are sorry that we were not able to get you a carrier for the date requested and you had to cancel to make your flight the next day. Unfortunately, lead time does not help get a carrier secured sooner and that is why we advise to have a back up plan when scheduling. Thanks for taking the time to share your review!