Chris Felts
Submitted this review about Ship a Car Direct Review made Live: 10/13/2017 10:24:00 AM
I purchased a car over the Internet from a dealer in the Minneapolis, MN area and I needed to ship it to my home in Austin, TX. I was hoping to arrange shipping through the dealer, but their shipping network didn't reach to Texas. The dealer gave me a couple of suggestions on nationwide carriers, I called them, but was not happy with any of them. I did a bit of research on the Internet and found Ship a Car Direct. I was impressed with their great reviews so I gave them a call. I was equally impressed with their customer service, taking time to explain how the process works and answering all of my questions. The other guys made me feel like they were doing me a favor by shipping my car but Ship a Car Direct made me feel like a valued customer. They kept me informed during the process of finding a carrier, sent several emails with suggestions on how to ensure the process goes smoothly and encouraged careful documentation of the condition of the car before and after shipping, even providing a useful app for my mobile phone to take before and after pictures. They then found a carrier who took great car of my new car and it arrived 2 days after pickup without a scratch. I had an excellent experience and I would not hesitate to use them again.
Shipment Details
Origin:
Richfield, Minnesota 55423
Pickup:
Late
Destination:
Austin, Texas 78749
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
603775
Quote or Order Cost:
$800
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