Company Response Review Report Review
Poor Correspondence

Tim Nguyen Submitted this review about Ship a Car Direct
Review made Live: 7/17/2018 1:37:00 PM
I tried to contact this broker several times to get an actual quote to ship my car from CA to AL. Never got call back from them despite leaving numerous messages. Very unreliable broker. Don't know why so many good reviews. Initially, I picked this broker based on their good reviews but it turned out to be a nightmare since I couldn't ship my car on timely manner. I had to turn to different broker after that. Please be careful with "posted good reviews" out there. That would be my advice for the people who need a car transport service.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Alabama
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
644811
Quote or Order Cost:
$1375

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 7/24/2018 2:50:00 PM
Please accept our apologies if somehow you did not receive a response to your quote request. We rarely ever hear this complaint. We can not find anything in the system under the information you provided. If you would like some help, please reach out to us and give us more information so that we could assist you.