Jon Rounds
Submitted this review about Ship a Car Direct Review made Live: 8/30/2018 6:02:00 AM
I used a car transport for the first time to move a 1970 MB from Scarsdale NY to Dartmouth MA. Ship A Car Direct did a nice job of finding a transport company and coordinating the move. The car was picked up on schedule and delivered the same day. There was no damage to the car during transport.
The one area where there could be some improvements were in communication. I never understood the process of paying for the transport. I did not understand that I would be making payments to both Ship A Car Direct and the transit company. In addition, I was not given an ETA and learned that the transit was completed when the car arrived. I had to scramble to get a payment to the transit company.
That said, I would used Ship A Car Direct again.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Massachusetts
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
683205
Quote or Order Cost:
$450
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