Company Response Review Report Review
Shiiping car across the country

David Submitted this review about Ship a Car Direct
Review made Live: 11/13/2018 11:32:00 AM
Communication with Ship a Car Direct was great. Communication with the transport company they chose was challenging. The pick-up and delivery were not within the time window they indicated, but the car did make it to the intended destination.
Shipment Details
Origin State:
New Jersey
Pickup:
Late
Destination State:
Colorado
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
686957
Quote or Order Cost:
$1000

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 11/26/2018 4:08:00 PM
We sincerely apologize for the lack of communication from the carrier. We are sorry that the pick-up and delivery did not go as planned. Unfortunately in the transport industry delays do happen and this is why we can not guarantee dates. We truly appreciate your feedback so we can continue to improve how we do our service. Glad to know that in the end, your car has been delivered safe and sound.