Overall good, but the delivery inspection process confusing
Junchuan Wang
Submitted this review about Ship a Car Direct Review made Live: 5/6/2019 3:40:00 PM
(1) Communication could be better organized: The agent sent multiple emails to me as separate emails. I would prefer to it keep in the same email thread.
(2) Delivery inspection confusing: What I mean by confusing is during the delivery inspection, upon delivery the car was too dirty, there has been a lot of mosquitoes on the car and I could hardly tell if there has been any damage. I was asked to take the picture at that time but to be honest. I can not make inspection based on the picture taken at that time.
Shipment Details
Origin:
Seattle, Washington 98125
Pickup:
Late
Destination:
sunnyvale, California 94085
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
725318
Quote or Order Cost:
$700
Car Condition
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