Company Response Review Report Review
Baz Auto

Luis Galicia Submitted this review about Ship a Car Direct
Review made Live: 7/1/2019 2:01:00 PM
GARBAGE . I was suppose to receive my car vehicle Saturday 6/16/19 then they told me Sunday , they couldn’t make it Sunday so they told me Monday . I called the owner several times he cursed at me insulted me and refused to tell me where the driver was . All he said was he’ll give you a call when he’s 4 hours away . After waiting for days , I really needed a ETA on what day and approximately what tine by vehicle will be Delivered. Same deal , do not bother using this company the owner will not help you he will just yell at you and call you ( a**hole ) . Since I told the dealer about the incident the owner told me for telling I will wait till Tuesday now , . It’s tuesday 10am still haven’t received a call I don’t know where my vehicle is even though it’s MY vehicle the owner refused to give me any information .
Shipment Details
Origin:
Carol stream , Illinois
Pickup:
Late
Destination:
Austin, Texas 78752
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 7/2/2019 9:54:00 PM
Hello Luis, we sincerely apologize for the inconvenience. We would really like to reach out and talk to you about it, however, we are unable to find your order based on the information in your review. Please provide us with your order number, so that we can call you and address your concerns. We hope to hear from you soon. Thank you