Company Response Review Report Review
double billing dishonest firm Damaged fuel tak and they will not honor the contract with regards to insurance claims. Filed a case with the state attorney general

Bud Benneman Submitted this review about Ship a Car Direct
Review made Live: 9/23/2019 3:29:00 PM
I was billed twice, which is fraud. Upon dispute of the Fraud Javier Labrader threatened a lien on the car. The gas tank was dented during transport causing a small leak. Upon contacting the owner they said they would cover and then backed out. This company does not own a truck. The original quote went from $950.00 to $1, 200.00. They hire the lowest class of drivers, fails to return calls-emails and are overall unprofessional. DO NOT USE WORLDWIDE AUTO SHIPPING OUT OF FLORDIA.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
T.J Hill
Quote or Order Cost:
$1200

Car Condition
  • Vehicle was damaged
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 9/27/2019 4:06:00 PM
We are truly sorry for any inconvenience. Ship A Car Direct is a legitimate company and we do not take our customer's money unless we are able to provide our services. Also, I am unable to locate an order under the name you provided on your review. Can you please provide your order number with us so we can further check on this. We also sent you an email because we would like to get to the bottom of this if the transport of your car was with us, and ensure that you are not in fact confusing us with another company. Hoping to hear from you soon!