Review Report Review
Classic Car Transport

Tamara House Submitted this review about Ship a Car Direct
Review made Live: 8/16/2021 9:17:00 AM
I was very nervous about this whole shipping thing and I researched it for weeks before selecting a broker. I then further researched the Transport Carrier after they picked up the bid. This accomplished two things, it gave me a heads up on my expectations and insight into all the things that could go awry on the way. The communication for this entire process was almost entirely through email. Ship A Car Direct did an excellent job of helping me understand the bidding process (and nail biting wait). I also, thanks to my research was not too surprised when it cost me $250 MORE than I was quoted for the shipping. The pick up went smoothly (albeit only about a 2 hour notice of his arrival) the day was correct. To my absolute DELIGHT it was a fully enclosed trailer, that I did not have to pay extra for. It was scheduled to arrive on Friday the 13th and was a "no show" I texted Ship a Car Direct and got a response in less than an hour that I would be getting my order Saturday the 14th. I was a tad stressed at this point, but they were timely in their response and seemed to know "where" my car was. The delivery was perfect, I got about an hours "heads up notice" and he unloaded right in my driveway! The Carrier, Jen and Jay Transportation driver was a very nice man. He apologized for being a day late, his equipment was very clean and he took great care with the unloading and gave us plenty of time to go over the car to make sure we were satisfied. This was a very positive experience. I would not hesitate to use both of these companies again. I would say to anyone doing this, the key is you have to do your research, you have to PLAN AHEAD for unforeseen delay or fluctuations in costs. You will be much happier with your results. Thank you for a very pleasant experience! Tammy House
Shipment Details
Origin:
San Diego , California 92014
Pickup:
On Time
Destination:
Eaton, Ohio 45320
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
944916
Quote or Order Cost:
$1150