Company Response Review Report Review
the insurance does not cover anything

Elder Solares Submitted this review about Ship a Car Direct
Review made Live: 2/22/2022 8:36:00 AM
Mediocre service They work through the EZ express transporter IN terrible service, my car was hit on the bottom of the engine and that caused oil to leak, Mr. Justin Riegel of Northland insurance says that it is not a reason to claim the repair, that doesn't cover it. Mr. Justin said after 20 days that the mechanic said it was not an insurance problem, but really the one who called was the driver. Please do not use this company they did not take care of my car and are not responsible. they drive your car and tell you no. Servicio mediocre Trabajan a través del transportador EZ Express EN un servicio terrible, mi auto recibió un golpe en la parte inferior del motor y eso provocó una fuga de aceite, el Sr. Justin Riegel de Northland Insurance dice que no es una razón para reclamar la reparación, eso no lo cubre. El Sr. Justin dijo después de 20 días que el mecánico dijo que no era un problema del seguro, pero que realmente el que llamó fue el conductor. Por favor, no use esta empresa, no cuidaron mi automóvil y no son responsables. Además manejan tu auto y te dicen que no.
Shipment Details
Origin:
Marengo , Illinois 60152
Pickup:
On Time
Destination:
Lantana, Florida 33462
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Ez express In
Quote or Order Cost:
$1125

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 2/22/2022 7:56:00 PM
Hi Elder, We are truly sorry to hear about the oil leak. We want to personally reach out to you to help and address this concern, however, when I tried looking up for your order with Ship A Car Direct but I am unable to locate one under your name. May we please have your order number or contact details?