Excellent service, amazingly inexpensive.
Quilla Philbrick
Submitted this review about
Showroom Transport
Review made Live: 10/25/2009 5:07:00 PM
I have hauled heavy equipment before, and I know the immeasureable expense it takes to fuel any kind of vehicle legally and properly equipped to haul extreme heavy weight, over a sustained road distance. I had unexpectedly won the bid of a of a 10,000 lb., 14 year old trailer on e-bay, and I only had a few days to find a way to have it picked up from the site out of state (over 600 miles away). My personal truck was not nearly equipped to handle the load rating, nor did I have any easy access to install the necessary equipment for hauling it, in addition I wouldn't have been able to have obtained the proper trailer registration for the trip back home, so as not to invite police inspections.
All of that being said, I estimate it would have cost me in upwards of $4000.00 to make the trip up and back to pick up my trailer (which only cost $2,200; I hated pay so much more than what the trailer was worth), not to mention the cost of the trailer being way over the weight of my truck tow capacity, and the horrible time and stress and expense of my truck being irreparably damaged, left to be stranded on the side of the road from hauling such weight, and not knowing if my trailer would ever make it home. I also was afraid of the inherent physical dangers of hauling the trailer on highways for such a great distance. It was a nightmare to say the least!
I searched on-line for companies which haul various trailers and equipment, and I first came across companies in which the customer "bids" on the lowest prices for individuals to haul their frieght ... I immediately knew to stay away from those companies, who boasted such fair, low prices ... I know enough about traveling and fuel consumption to know that most of the prices on the bidding sites which seemed to be too good to be true, were in fact way too good to be true. I know in life you pay for what you get, and to "bid" on a price to pay for fuel, time, compensation for the person driving, vehicle maintenance, dispatch, logsitics of moving a vehicle, driver and vehicle insurance, driver accountability, company accountability, proper assessment of towed vehicle road roeadiness, and ability of the driver to know how to remedy those problems with greatest value and expediancy of the delivery fo rthe customer, ... was just a plane joke adn a little bit of a slap in the face, and it made me panic even more. I had seen the site for Showroom Transport briefly, but quickly discounted them because of the term " Show Room" to me implied that people such as myself, who certainly had no showroom quality trailer which I needed transported ASAP, would never be able to afford their trailer prices, as well, I figured with only a few days to spare before the trailer was supposed to be moved from it's original site, no hauling company would have nearly enough time to be able to get a driver with the proper tow vehicle to pick the unit up in enough time.
Extremely desperate and exhausted from panic and fear of not thinking there was a way to get my trailer down to me, I called Show Room Transport at 2am on a Sunday Morning, all the while believing I would be leaving a message on a voicemail.
Instead, Ty Leckner answered with great courtesy and friendliness, and great re-assurance that I had called the right place. Ty assured me that he could get a driver for my trailer with in a few days ... A FEW DAYS ... to pick up my trailer up in Connecticut ( live 600 miles away in Virginia), and gave me an up front, fast quote of bill, which included pay for the driver, tolls, fuel, transport certificate and plate for the legal transport of the trailer, and one way service from Ct. to Va. (many companies charge you more to compensate for teh trip to and from the travel destination). He quickly gave me an up front quote of $1050.00, which included also the fact that at least one of the trailer lights was . not working (come to find out, when the driver got there, neight trailer rear lights were working). I was amazed at the quote cost ... my trip fuel in one direction would have cost more than $1050!!! That doesn't include the cost of food, as well as physical wear on me for such a trip, and time away from school and my job. It would have cost again, upwards of $4,000 for me to have made a trip both up and back, and that estimnate does not include the expense of a vehicle repair b/c of grossly being under-equipped to handle that kind of towing over such a distance.
I soon recieved my bill via e-mail, which I paid with paypal, although Ty was very much willing to work with me on various modes of paying the bill. I just can't thank Ty Leckner and Show Room Transport for the safe delivery of my vehicle. Steve, the driver who picked up and deliverd my vehicle was fabulous. Steve contacted me before picking up the trailer, and then we spoke on the phone at various modes of his traveling here to deliver my trailer. I was even more re-assured after talking with Steve on the phone, that my trailer was indeed, in good hands.
Show Room Transport and Ty Leckner and Steve were all so very professional, very reliable and exceptional at dealing with adversities that come with hauling Equipment just won on ebay, out of state, and which also had some towing problems (the rear lights did not work, and so Steve bought a light kit to install, as well he greased the axles himslef since the trailer had been sitting for so many years along with a thorough pre-trip inspection, and also the place which the trailer was located was out of season, and Steve had to do some time consuming sleuthing to find out where my trailer was, and how to get it). In additon to the aformentioned amazing qualities, my trailer could be shipped with in a few days of my initial phone contact with Ty, and with much lower cost to me had I hired another towing company, or had I shipped it myself.
I can not thank Show Room Transport enough for getting my new home down to me with such professionalism, expediancy, customer service, reliability, great assurance, and most of all, the incredible low cost of all of this being provided me. I am a customer for life, and whenever I want to relocate my trailer, I will call on Show Room Transort and Ty Leckner for them to manage the safe shipment of my trailer, as well as any other vehicle I might need relocated in the future. My name is Quilla Philbrick and I recommend Show Room Transport and Ty Leckner for any and all of your vehicle transport needs at a reasonably low price. I am not being paid for this endorsement, but rather, I am telling you my story so you can save yourself so much time, money, and grief of going with another company, through which you might lose your prized belonging to due to company and driver neglegence, or even theft by the driver (it happens quite frequently with the companies with whom you bid on a lowest price for the vehicle transport), or the financially and physically exhaustive expense of hauling the frieght yourself.
I am a customer for life of Show Room Transport and Ty Leckner, and I will recommend Ty and ShowRoom to everyone for their vehicle transport needs.
