MELINDA PHILLIPS
Submitted this review about Showroom Transport Review made Live: 1/31/2011 10:22:00 PM
I AM SO THOROUGHLY PLEASED AND RELIEVED. MY EXPERIENCE WITH TY AND HIS COKPANY AND EVEN THE TRANSPORT DRIVER WAS COMPLETELY PLEASANT AND HASSLE FREE. TO BEGIN WITH THE COST/OFFER. THE PRICE WAS BELOW ANY QUOTE I RECEIVED. MY USUAL PRACTICE IS TO SECURE 3 QUOTES BUT THAT WAS NOT NECESSARY IN THIS CASE. FROM THE INITIAL PHONE CALL, WHICH WAS LONG AFTER NORMAL BUSINESS HOURS, TY IDENTIFIED HIMSELF AND WE DISCUSSED WHAT I NEEDED DONE. HE GAVE ME A QUOTE AND I DIDN'T HAVE TO NEGOTIATE. WITHIN 24 HOURS HE E-MAILED ME THE SAME PRICE QUOTE, THE TERMS AND CONDITIONS AND ALTERNATE CONTACT INFORMATION.
I COMMEND THE DRIVER/DELIVERY DRIVER. NOT ONLY DID HE CALL AND GET SPECIFIC INSTRUCTION BUT HE ANSWERED WHAT FEW QUESTIONS I HAD. VERY PROFESSIONAL. THOUGH MY TRAILER WAS DELIVERED ABOUT 1000 MILES AWAY, I HAD NO ISSUES. SOME OF MY FAMILY MEMBERS WERE AT THE DELIVERY LOCATION AND CALLED ME RIGHT AWAY TO LET ME KNOW HOW PPERSONABLE HE WAS. I STILL HAVE HIS CELL PHONE NUMBER BECAUSE HE CALLED US IN VARIOUS STAGES OF THE DELIVERY. I HAD NO ANXIETY WHAT SO EVER.
BACK TO TY, WHO CALLED A FEW DAYS LATER JUST TO SEE IF I WAS SATISFIED. I CONVEYED NOT ONLY MY BUT MY FAMILY'S RESPECT AND GRATITUDE FOR SUCH A PROFESSIONAL JOB. EVEN WITH THE RISING COST OF GAS, THIS TRANSPORT WAS THE MOST ECONOMICALLY, COST EFFICIENT DECISION. TO SAY NOTHING ABOUT TRAFFIC AND WEATHER CONDITIONS IF I WERE TO ATTEMPT THIS MOVE ON MY OWN. THANK YOU AND GOD BLESS YOU AND YOUR COMPANY.
SERIOUSLY, IF YOU EVER WANT TO TRAVEL TO THE BAYOUS OF LOUISIANA, YOU ARE WELCOMED TO A SWAMP TOUR. MERCI BEAUCOUP
Shipment Details
Origin State:
South Carolina
Pickup:
On Time
Destination State:
Louisiana
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
30216
Quote or Order Cost:
$1100
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