Ryan W
Submitted this review about Silva Auto Transport Review made Live: 4/23/2008 12:42:00 PM
This is BY FAR the worst business transaction I have ever (attempted) to make. Originally I was not in a hurry, so I went with one of the lower prices and they said the shortest delivery time (1-1.5weeks).
They never once called or emailed me, not one time. Every time I called them, I was told that my car would be moved in the next few days, or tomorrow or even the SAME DAY. I asked if this is scheduled and they told me, “YES”, it would move “For Sure” and they constantly told me “No problem, it’s scheduled to move”. After more than 3 weeks and many, many lies and finally being hung up on, I cancelled the order and found a MUCH better company.
I understand it was a busy time for transporting cars, but that does not excuse the lies and discourteous conduct.
It now seems obvious to me that this company just makes the lowest quote and shortest promises to get deposits and then does nothing. Then they wait for you to cancel and try to keep your deposit.
Please don’t take just my word on it, read the reviews, check the BBB, see for yourself.
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
Massachusetts
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
NEVER RECIEVED
Quote or Order Cost:
$625
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