Company Response Review Report Review
Car transport

Robert Bassett Submitted this review about Sonic Auto Transportation
Review made Live: 5/11/2021 4:33:00 PM
First bait and switch then shipped my car across country on open carrier when i told them enclosed 20 times and then shows up middle of the night 6 days late you could say im overjoyed with them and now there's nothing i can do so beware
Shipment Details
Origin:
Fresno, California
Pickup:
Early
Destination:
Splendora, Texas 77372
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1085.00
Quote or Order Cost:
$1600

Car Condition
  • Vehicle was dirty
Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 5/12/2021 2:08:00 PM
Dear Robert, We apologize for the delay and for the inconvenience you faced. According to the contract that you signed with us, the transportation had to happen on an open carrier. We believe, it was just a misunderstanding and we deeply apologize for that. We hope that the shipment of your vehicle was safe and sound. Thank you for your feedback!