Company Response Review Report Review
DO NOT BOOK WITH SONIC AUTO. CON ARTIST!

Richard Submitted this review about Sonic Auto Transportation
Review made Live: 7/26/2021 6:53:00 PM
DO NOT BOOK WITH SONIC AUTO THEY ARE CON ARTISTS! I WISH I COULD PUT 0 STARS. I scheduled a one car move months in advance and was reassured several times that my price would not change. All of a sudden on the morning of my move I was informed that the driver assigned was having mechanical issues and another driver would have to handle my move. Sonic Auto Transportation had the audacity to try and charge me over $400 more for a move that was booked several months in advance. I will NEVER do business with these crooks ever again, please use my story as a cautionary tale.
Shipment Details
Origin State:
Texas
Pickup:
Never
Destination State:
Maryland
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
159625
Quote or Order Cost:
$1030

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 7/27/2021 2:13:00 PM
Dear Richard, Please accept our apologies. Booking in advance does not provide any advantage as carriers will wait until their truck is actually in the area before accepting your load. We are so sorry to ruin your plans and do not reject our responsibility. Please, let us know if you still need any assistance! Have a great day!