Company Response Review Report Review
THEY ARE ALL THE SAME

Ana Leon Submitted this review about Sonic Auto Transportation
Review made Live: 8/4/2021 12:50:00 PM
Still waiting to hear about getting my car picked up. I called Monday and they said they would probably pick up Monday or Tuesday, Monday if i sign contract Monday but for sure Tuesday. Today is 1:42 pm Wednesday and I have yet to hear from anybody. I just hate it because all these companies are the same...i don't trust any of them because they all have good ratings on website and this is the 2nd time i have shipped a car (2 different carriers) and both experiences are bad ...figured it would be better to have a company near where my car was at to make it easier but nawhhh...i hope i get a call in which they will pick up my car today and deliver in 5-6 like they said...i have a bad feeling in my gut i will not hear back till next monday. I need my car ASAP! :( :( :( :( :(
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
North Carolina
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
NA
Quote or Order Cost:
$1385

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 8/4/2021 6:45:00 PM
Dear Ana, please accept our apologies for the inconvenience you're facing with the delay with the carrier company. We made sure to talk to your shipping agent and she will be updating you shortly. Thank you for trusting. We will definitely do everything possible to make this shipment easy and smooth!