Review Report Review
Very poor customer service

JoAnn Submitted this review about South Beach Transport
Review made Live: 12/16/2014 6:51:00 PM
The broker couldn't tell me enough to start with , that I needed to use them, because every other transporter would charge me up front and they wouldn't until delivered. The minute the car was loaded on the truck I was charged ! That was fine, but don't say you won't then ! The driver arrived two days early, I couldn't meet him within a 2 hour time frame, so he dropped the car off 45 miles away, had to have my son drive me 45 miles one way to get it . If he would have arrived when he said he would, I would have been able to meet him instantly. Once these guys had my money, never heard from them again.. very poor customer service, my driver spoke very poor English, he would not give me a name or a phone number of where to go to get the car, all we had was an address, and drove 45 miles hoping we were going to find the car.........would never use these people again !
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Minnesota
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Daniel Vasquez
Quote or Order Cost:
$875