Review Report Review
Buyer Beware!!

Adrianne Submitted this review about South Beach Transport
Review made Live: 2/7/2017 1:58:00 AM
This is the worst transportation company out there- please don’t use them if you can help it. I called and spoke with Alan Ortega on Jan 24th to set up the transportation of my car from Sacramento Ca to Albuquerque, NM. I let Alan know that my dates were flexible but my car needed to be picked up NO LATER than Saturday February 4th. Alan kept telling me not to worry and that he “GUARNTEES” that my car will be picked up by that day. I went with that and text on Wednesday Feb 1, 2017 asking him when I was going to hear from the driver because I haven’t heard anything, he replied back and said don’t worry about it he is lining ever y thing up and I should hear something soon. I said soon when you haven’t told me anything he said just one more day and I would hear something and to trust him and that it was 100% guaranteed that he would have a driver by Saturday February 4th. Friday comes around and there is still nothing, I text him again and said when will I hear something by Saturday morning and he was waiting on a few more trucks to respond. I text him Saturday morning at 7:00am asking him what time the driver was coming and he said oh your leaving today, I thought you needed a driver by Monday the 6th. I then called him to tell him that is not what the contract said and he has known all along what the date was. He then started yelling at me saying it’s not his fault, he then told me to leave the keys in the car and he would have the driver come pick it up from where I leave it at. Who in their right mind would do that? I said why would I I dot that so someone could steal my car? He said I never told him that I needed it by Saturday February 4th and continued to yell at me and said my dates were not flexible. I told him they were, he said that he wasn’t at his computer and he couldn’t tell me when a truck was coming and that he would look it up on Monday. I told him that didn’t help me today because I needed to have my car picked up today. This man was so rude and should not be telling customers that he guarantees something when he can’t. He left me stranded when I needed to leave Sacramento, Ca by noon. I ended up calling Steve at All Day Transpiration and he had my car picked up by noon. Do not use this company to transport your car, they don’t care about the service they provide.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
New Mexico
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
765420-IF
Quote or Order Cost:
$690