We at Specialty Mobile apologize for this customer’s unpleasant experience. As a general rule we work with a pickup window of an estimated 1 – 10 days, and after pickup delivery is 10 – 14 days; under normal circumstances the entire transport process can take 3 weeks. We diligently worked to locate a carrier to transport this vehicle; however, due to the location of the destination of this vehicle it surpassed the original estimation. Due to the nature of the transport business in general, several challenges can present themselves. We strive to do all in our power for things to go as smoothly as possible considering many variables. Our number one priority is a safe and secure move.