Michelle
Submitted this review about Specialty Mobile Systems Review made Live: 9/24/2008 12:06:00 AM
The reservation process was quick and customer service rep seemed knowlegeable. Price was moderate, considering increase in gas prices and miitary discount. However, there was initial difficulty with dispatch and someone picking up this contract for approx. 2 weeks. Consequently, I cancelled contract and the next morning, I was contacted with driver info.
The driver was courteous when contacted and very accomodating to make arrangements for pickup on a military base. Despite the slow start, I will likely give this company another try in the future, since they did contact me to try and make it all good. Although I was upset, I did appreciate their continued efforts, as I would have had to start my transportation process all over again.
Shipment Details
Origin State:
Virginia
Pickup:
Late
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#0808080077
Quote or Order Cost:
$1370
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