Review Report Review
TERRIBLE!! Avoid this company!!

Jeri Submitted this review about Stateline Auto Transport
Review made Live: 4/28/2011 12:38:00 PM
The customer service of Stateway was non-existent. I received an online quote quickly but, once the order was confirmed & the deposit received, problems were immediate. Despite planning ahead (order confirmed 6 days in advance), I had to leave Atlanta before knowing what my pickup date would be. They said they were having trouble finding a driver (in Atlanta - really?!). Blamed the "holiday weekend" which was Easter, 4 days away. Called again after Easter with no response. Repeated calls to "Susie" went unanswered and, when I did finally reach her, she promised to call me back the next day - that never happened! After 11 days of waiting, having still received no projected pickup date, I cancelled the order & requested a refund of my deposit. I have reported this company to the Better Business Bureau & the Federal Highway Administration.
Shipment Details
Origin State:
Georgia
Pickup:
Never
Destination State:
Oregon
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
343762
Quote or Order Cost:
$883