Company Response Review Report Review
Disatisfied and Angry

Michelle Submitted this review about Sun Auto Transport
Review made Live: 9/26/2018 4:10:00 PM
I made a contract with this company to pick up my car September 21, my car was picked up Sept 24 at 11:00 pm. Sergio explained previously I would receive my car at destination Sunday. I spoke to carrier today September 26 and was made aware they are just leaving WPB. I am very angry and disappointed with this company. I have called and left several messages since Monday, no one cares to respond. My contract states I should get a rental car if there is a delay with delivery. Presently I have to be using taxi service to move around. I would never recommend this company for anyone to use their services.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
Pennsylvania
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
62718-EG
Quote or Order Cost:
$600

Company Response
sergio ramirez from Sun Auto Transport Submitted this response.
Response Date: 9/26/2018 9:15:00 PM
Good afternoon , we are the broker company and unfortunately we go by what the carrier tell us , we always provide number and name of the driver so costumer can be aware also . we do apologize you have receive your vehicle late but it gets out our hands we did our job .