Company Response Review Report Review
Dishonest

B D Submitted this review about Tertoro Inc
Review made Live: 11/10/2023 1:00:00 PM
Actual cost nearly 50% higher than initial quote, high pressure sales tactics, lied to both me and the carrier company regarding agreed upon pick up date. Wouldn't work with again or recommend.
Shipment Details
Origin State:
Ohio
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
14541923
Quote or Order Cost:
$2500

Company Response
Tertoro Inc from Tertoro Inc Submitted this response.
Response Date: 11/13/2023 3:09:00 PM
Dear Customer, Thank you for sharing your experience. As a brokerage firm, our goal is to arrange convenient vehicle pickups. The change in the promised pickup date was due to the driver, not us. We apologize if our sales tactics seemed harsh. Please accept our sincerest apologies for the inconvenience you faced.