Denise Polonia
Submitted this review about The Auto Transport Company Review made Live: 3/30/2013 1:49:00 PM
I was so impressed by their service. My mom lives in Jersey and she got sick last month so I needed to find a way to move all of my stuff here asap to stay with her. It was a headache to imagine driving my car up here but the horror stories about car shipping companies were worse.
I spoke to over 6 companies (until I just stopped answering "1-800" numbers) and they were all so sketchy; either requiring that I pay their quoted price up front or not telling me about their ridiculous cancellation policy (until I saw it in their 6 font fine print) or telling me they could definitely have a someone pick me up the next day but then no one would call!
The point is I was about to give up until I accidently answered the phone and it was this company. The major difference with them was that they were up front with me about the industry. They explained the different prices depending on my time table and all the factors that could play into how much I pay. I decided to go with the open carrier option and even though they didn't "over quote" me, I still managed to save money. Definitely a plus!
My car is my baby. I depend on it for everything and especially back in FL so I needed to trust the company. They won me. It's like they held my hand through the entire process. David, specifically, was able to answer all of my questions.
So thank you!!! And btw I need my car shipped back next month. My mom is feeling a lot better. =D
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
New Jersey
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2245-KI
Quote or Order Cost:
$595
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