Company Response Review Report Review
Horrible experience

Julie Submitted this review about Top Notch Auto Transport
Review made Live: 6/4/2012 11:25:00 AM
Experiece was horrible once deposit was taken. Company dis not respond or address any issue with carrier along the way. Late on pick up, late on delivery. Made no attempts to be proactive in resolving issues. Car was delivered dirty on the inside and and empty gas tank.
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
Washington
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3692
Quote or Order Cost:
$955

Car Condition
  • Vehicle was dirty
  • Items were stolen from the vehicle
  • Vehicle was damaged
Company Response
Terry Williams from Top Notch Auto Transport Submitted this response.
Response Date: 6/4/2012 4:10:00 PM
Julie I am sorry you had a bad experience. As brokers, we can only control so much. Unfortunately the carrier had problems that nobody could control. All of this was explained to you and that is why we only give estimated dates when customer ask if the dates are guaranteed. Again I am sorry for the carriers mishaps, but that is what they were, mishaps. Take care. Top Notch Auto Transport