Company Response Review Report Review
Cancelled my order for no reason

Eric sheffer Submitted this review about Trusty Transport
Review made Live: 9/27/2012 12:05:00 AM
Avoid this company and Robbie at all costs! They refuse to give any phone numbers to talk in person. They gave me a fake quote and did a bait and switch. Cancelled when they realized it was unrealistic and no reason given at all. Such jerks! Claim to be family owned and employ mentally challenged people. Yeah right, what liars!
Shipment Details
Origin State:
Idaho
Pickup:
Never
Destination State:
Nevada
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
526
Quote or Order Cost:
$526

Company Response
Robbie from Trusty Transport Submitted this response.
Response Date: 1/11/2013 3:37:00 PM
Customer placed order for $400 less than it should have been. We had a typo. We declined the order and apologized for the typo immediately. Customer wanted us to honor it. We declined. We offered to do it for $50 less than the quote should have been. He declined and paid another carrier $100 more than we offered. Posting a bad review because of a typo is childish. We do not higher mentally challenged people. We higher US military veterans and support the Wounded Warriors Project. AND are damn proud of it.