Company Response Review Report Review
Unreliable, unresponsive, and unprofessional

foo Katan Submitted this review about Trusty Transport
Review made Live: 10/19/2017 1:03:00 PM
I was in touch with Robbie before the car was ready for pickup. He said he needed 3 or 4 days notice to pick up. I only instructed him to pick up (before he makes claims I instructed anyone else like i have seen here), I have an official confirmation email that he has the order. I kept asking for a pick up date, and none was forth coming. Most of the time he did not even respond. I ended wasting 11 days without even a pick up date. He was useless, wasted my time, and highly un unprofessional. Keep well away. If he goes on to deny any of this I will happy send a link of our text conversation and emails. I would advise to keep well away. I ended using craigslist to find reputable transportation company, who picked up with 5 days from my order.
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
63260
Quote or Order Cost:
$967

Company Response
Robbie from Trusty Transport Submitted this response.
Response Date: 11/13/2017 4:12:00 PM
We have no idea who this is. No order # or name. We are a large carrier and move about 600 vehicles a month. We get multiple orders every month for NY to CA. This is probably a fake review from a competitor. We have requested to have it removed but since we are not a sponsor of this site I will not hold my breath. I have never heard of hiring a carrier from craigslist. Maybe this was done by an employee from craigslist.