Review Report Review
Not very pleased with my service

Shirley Submitted this review about Tucker Logistics Corp.
Review made Live: 12/2/2013 12:39:00 PM
I would definitely not use this company again or advise anyone else to. After I made my initial deposit it all went downhill from there! The day my car was supposed to be picked up they called me and said the company cancelled and they had to find another company to tow my car, once they did pick it up 2 days later they told me it would be delivered following Thursday or Friday and when those days came up I did not hear anything. The driver wasnt answering his phone or the dispatcher. When I called this company back they kept saying they would find out what's going on and call me back but they never called back, I always had to keep calling them. They finally said my car would be delivered by Monday because the truck had broke down. The first story was the truck was stuck in bad weather, until I advised them that I had just driven through the same route and I experienced no bad weather. When Monday came around I was told my truck would be there by 8 or 9 at night so I waited up and waited around until midnight and I heard nothing, I kept calling the driver who never answered my calls. Finally Tuesday evening after going completely off on everyone my car was finally delivered. This was a terrible experience!
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Ohio
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
17262-IL
Quote or Order Cost:
$875