Company Response Review Report Review
Good Customer Service

Habeeba Siddiqui Submitted this review about US Car Go Freight Logistics LLC
Review made Live: 5/23/2023 11:09:00 AM
I transported my car from midwest to Seattle , about 2000miles away in May 2023. Customer Service :4/5 Best way to reach them is phone call, they are very prompt and always available over the phone. My car reached safely and driver that picked up was prompt in updates. Price: 2/5 Was charged $230 booking fee and $1150 on delivery. I had only one week window for the car to be picked up so although initially I was quoted for $230+ $600 I ended up paying much higher. They offer good service but price fluctuations may be a something to consider.
Shipment Details
Origin State:
Illinois
Pickup:
On Time
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
30524602-CG
Quote or Order Cost:
$1150

Company Response
Alex Brown from US Car Go Freight Logistics LLC Submitted this response.
Response Date: 7/10/2023 10:34:00 PM
We appreciate your detailed feedback on your car transport experience. It's great to know that our customer service and prompt communication were positive aspects for you. We understand your concern about price fluctuations, However, it's important to note that prices can be influenced by various factors, including route availability, drivers availability and market conditions. We'll take it into consideration as we strive to provide excellent service. Thank you for choosing our services and for your understanding.