Kevin Putman
Submitted this review about US Car Transporters LLC Review made Live: 10/25/2015 6:10:00 PM
Mike was very eager to get me a good deal on a transport, and take a $200 deposit to do so. Mike promised me that the vehicle would be picked up October 8th, 2015, and delivered by the 9th or 10th.
I was soon contacted by the dispatcher Allen. Allen told me there was a truck available that same day, that was only $200 more than what Mike had promised me. I told him no, the original dates would be fine.
Two days later, Allen informed me that there was yet another truck, but this one would be an additional $100 from what I was promised. Allen also informed me this was the last truck that would be in that area for a week, so we had to do it. I considered it, however my payment had not yet reached the vehicle owner's, so I was unable to proceed.
I then informed Allen that I needed a refund so I could procure a plane ticket to go get the vehicle myself. Allen told me the deposit was non-refundable. Which was nowhere in writing, nor had it been communicated to me. I got angry with Allen, who then told me he would have the return processed through accounting, and it took 5 business days.
October 25th, here I am, with no refund. I have contacted my bank, and filed a dispute. Also considering legal action against this terrible company. DO NOT GIVE THEM YOUR MONEY. I will slander their name across the internet until the day they cease to exist as a company because they are liars, and thieves.
DO NOT, AGAIN, DO NOT PAY THEM FOR ANYTHING. Worst company in the world.
Shipment Details
Origin State:
Nebraska
Pickup:
Never
Destination State:
Nebraska
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
50225
Quote or Order Cost:
$500
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.