Review Report Review
Sucky Service Anna

Greg Schroeder Submitted this review about USA CarShip Inc.
Review made Live: 8/18/2023 2:19:00 PM
Anna was the broker I worked with. First she lead me to believe the price to ship my 1996 Chevy would be $745 give or take $50. It end up being $1150. She sent the driver to the wrong location to pick up the truck and tried to pass the extra cost on to me. After fighting about that she agreed to pay split the cost of her mistake ($100) with me, this I agreed to because the shipping company was there waiting to load the truck. By the time the truck was delivered she (or this company) had not paid the shipping company the extra so the driver was not going to release the truck to us. We went ahead and paid the extra just to get the truck released to us. Finally, USA Carship paid the shipping company and we received the $50 back. Overall the experience was poor, I felt like at every turn I was getting asked for more money. The shipping company that was used was late and were not good at customer service either (Alcon Transportation).
Shipment Details
Origin State:
Illinois
Pickup:
Late
Destination State:
Utah
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
$745
Quote or Order Cost:
$1150