Good but pricey

msr Submitted this review about Ultimate Auto Shipping Inc.
Review made Live: 6/28/2011 8:41:00 AM
Patrick was very good at getting me a carrier. After that I spoke to the trucking company. I was satisfied with the pick up and delivery of my car, (although the pick up was late- but he (Patrick) did advise me that this is usually the case). The only complaint I have is that he was pretty pricey compared to some other quotes that I had received. On the other hand, don't know if those companies would have gotten the same results. Overall, although I was satisfied with the results, I would probably shop around a bit more the next time for a better rate.

Company Response
Patrick Lynch from Ultimate Auto Shipping Inc. Submitted this response.
Response Date: 6/29/2011 8:49:00 AM
Michelle, thank you for rating me personally as good. You had a specific need to have your car picked up with a very short window, Wednesday only. I was able to arrange this for you because of my relationships with many Carriers, being the owner of the business. Normally they ask for a 24-48 hour window for pickup and delivery due to bad weather, mechanical issues and uncooperative customers. The price that you agreed to is exactly what you paid as stated on your contract and invoice and it was very fair based on your specific need. The car was picked up on Wednesday and delivered Saturday, without interruption. I am sorry that you have buyers remorse but you received exactly what you ordered and paid for, excellent service. You chose our Company based on our unblemished reviews, honesty, one hundred percent customer satisfaction and A rating with the Better Business Bureau. The 2 Star Rating that you gave our Company is based ONLY on price you now feel was too much. Shopping around is not an option in this industry as the Carriers control the rates, not the brokers. In the world of transportation, you get what you pay for, thanks.