Reichel
Submitted this review about Ultimate Logistics Review made Live: 10/19/2004 1:06:00 PM
This company contracted with me in late July and did not pick my car up until mid September. I repeatedly asked for my money back and was told No at every turn. Once they finally had a driver pick my car up they did not honor the contracted price and I had to pay an extra $200 to get my car released. Ultimate lied to me regarding the up charge and claimed they would pay 50% of the fee. When I checked with the driver he informed me the upcharge was only 50% of what Ultimate said it was. The ownership of this company was put out of business several years ago after a local news station burst into their offices and called them on fraudulent practices. This company should not be trusted and provides the worst customer service I have ever seen. During this whole ordeal I only received 2 phone calls from Ultimate and both times the information they provided was not adhered to. I would strongly recommend finding alternative transport for your vehicle.
Shipment Details
Origin State:
New York
Pickup:
Not Provided
Destination State:
Arizona
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$1050
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