Company Response
Riahnnon from
United Auto Movers Submitted this response.
Response Date: 6/18/2015 4:34:00 PM
Every Carrier we use has Cargo and Liability insurance. We would never put our customers cars in jeopardy or our business. This business feeds multiple families and we do not take our responsibility to our customers lightly. We make it very clear to all our customers that you have to look over your car with the Driver and agree on everything that is marked on the inspection report before signing. Pertaining to Dana Williams post. She purchased this vehicle from a a seller who dropped off the car at his friends dealership. She wasn't sure if her car was being driven by them or not. It is very clear that both the initial inspection report and the delivery inspection report had nothing marked indicating damage. A day later I received a call from D. Williams claiming damage. She accused our driver of having driven her car and damaged it. The driver did not drive the car or damage the car.
No Doubt logistics does have cargo liability insurance as do all the trucks we use to move vehicles. The driver at No Doubt feels she was trying to put a claim in unfairly against him and his company. She had no evidence of damage indicated on the inspection report upon delivery. We tell all our customers if you sign off on an inspection report that indicates no damage no matter who you use as a shipper your claim would be denied. Unfortunately this is the case with this particular claim.