Chad Farah
Submitted this review about United Car Transport Review made Live: 6/20/2012 9:38:00 AM
Ginger was awesome!!! Would use her again. She busted her butt for me. I was a little worried no one was taking the load. She got a driver a state away to pick it up for me cost another $50.00 more but They helped me with the difference. Great customer service. The shipper had traffic issues going to pick up the bike 4 hours late. Then he called me the next day on my way to my house said he would be there in 5 or so hours which I dont know how he could have made it from Jersey to Wi in 12 hours which should have taken 16 hours but I was happy so I changed my Father day plans at the cottage and stayed behind and sent the wife and kids, So I called him when they should have arrived and he said they got 3 flat tires. I wish he would have called to tell me he was 6 hours behind as I would not have wasted my time waiting. so his new time now is when I thought he would have shown up 16 hours later anyways. Well he got another flat and was 2 hours late again. showed up at 11:30 at night. When they got to my house they had the truck trailer loaded with a huge truck and car. I think it was way over loaded which caused his tires to blow. I was glad my bike was in the back of the pick up!!
Shipping company was great shipper just had bad luck!!!
Shipment Details
Origin State:
New Jersey
Pickup:
Late
Destination State:
Wisconsin
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
A650386
Quote or Order Cost:
$600
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